Contact Us

Whether you have questions about your product, are looking for more information about Elanco or want to provide feedback, we’d love to hear from you. 

For all U.S. general inquiries, please contact us at 1-877-352-6261. For international inquires, look up your local office number below.

Girl sitting on dad's shoulders looking at cattle

Animal Health Professionals

Animal Health Professionals can contact us at 1-888-545-5973 or visit my.Elanco.com or farmanimal.Elanco.com

Veterinarian checking dog's heart rate

Adverse Event or Product Complaint

If you are aware of an adverse event (AE) or product complaint (PC), whether in humans or animals, or related to the environment or residues in food, please contact us below.

For U.S. Based Customers:

Call Elanco at:
+1-800-428-4441 or
+1-888-545-5973

For Non-U.S. Customers:

Refer to the product label for Elanco Contact Information

Veterinarian and pet owner in vet clinic

To Report a Concern

If you have a product question, concern, or complaint please contact the Product Support team directly at 888-545-5973 as this platform is not the appropriate platform for submitting product related concerns.  

If you believe that in the course of doing business we have not met regulations, or even fallen short of our own values, please tell us via this link.

Please note that local laws in some countries restrict the use of a hotline. If you are reporting from one of these countries, you will be prompted with instructions for submitting a report consistent with local process.



Our Global Presence

With offices around the world, our dedicated team is able to serve more than 90 countries.

United States - Headquarters

2500 Innovation Way #2710, Greenfield, Indiana, 46140

+1-877-352-6261
Loading


Explore Beyond

People in office working and talking

Careers

Joining Elanco means joining 9,000 global team members committed to going beyond for animals and actively transforming animal care. We are trusted partners, problem-solvers and advocates, actively in the trenches, consistently delivering high-impact innovations, putting our customers’ needs at the center of everything we do.

Our Impact

We know that Making Life Better for Animals, Makes Life Better. That purpose is what drives our team to Go Beyond for animals, customers, society and our people. Embedded in this goal are the positive outcomes that improve life on the farm, in the clinic and at home. Discover the impacts our global team is making to solve some of the world’s pressing issues.

Newsroom

As a trusted partner in animal health, we believe in transparent and consistent communication. Our team is constantly providing new, innovative solutions and insights to address global issues at the intersection of animal, human and environmental health. Learn more about our latest work as we continue delivering on our purpose of making life better for animals.

About Elanco

At Elanco, we are united by a genuine love and care for animals. Our purpose - making life better for animals, makes life better - fuels us to break boundaries and inspires us to push further, transforming animal care for healthier animals and a healthier, more sustainable world.